Mercado VihaPOS terms

1. Who sells

Each shop is the seller of its products: it publishes its prices, stock and photos, prepares the orders and answers for them. Mercado VihaPOS doesn't sell, doesn't take payments and charges buyers no fees.

2. Prices and offers

• Prices and delivery prices are published by each shop. You see the total with delivery before sending the order.
• A crossed-out price must be a price the shop really charged for that product. Shops that make up offers may be removed from Mercado.

3. Orders and payment

• The order goes to each shop, which accepts or rejects it. The order page shows where it stands.
• You can cancel whatever no shop has accepted yet.
• You pay each shop when you receive or pick up your order, the way you agree with it. Mercado never asks you for payment.

4. Returns and guarantees

Returns and exchanges are handled with the shop, under its policy. In any case, a faulty product has the guarantee the law gives.

5. Reviews

• Only someone whose order the shop delivered can review that shop, once per order.
• It must be an honest opinion about your experience. Your first name, the stars and the comment are shown.
• We hide reviews that are abusive, fake or written by the shop itself; shops that fake reviews may be removed.

6. Your data

Only the shops in your order see your name, phone and address. They are deleted after 90 days, or sooner from the order page once it is delivered or cancelled. More in the privacy policy.

7. Age

You must be 18, or order with a parent's or guardian's permission.

8. For shops

• Publish only lawful products, with real prices and stock.
• Use only photos and texts you own or have permission for.
• Fulfil the orders you accept, and use buyers' details only for that order.

9. Contact

For complaints about Mercado, write to us at eng.valtervalik@gmail.com or WhatsApp +5350532316.